Platform Role Statement

Clear responsibility allocation and compliant operations

Important Notice

BENEVOLENT BPO SERVICES (OPC) PRIVATE LIMITED acts solely as a technology and platform operations provider and does not engage in the provision of loan funds or the assessment of user credit eligibility.

We focus on the development, maintenance, operation, and user support of the loan application platform. All loan products offered through this platform are provided by our partner, a duly registered and compliant Non-Banking Financial Company (NBFC), which assumes full responsibility for all financial matters, including but not limited to loan product design, user credit assessment, loan approval, fund disbursement and recovery, as well as risk management.

NBFC Partner

All loan products available on the platform are provided by the following NBFC

BENEVOLENT BPO SERVICES
(OPC) PRIVATE LIMITED

Platform Technology & Operations Provider

Key Responsibilities:

  • App development and system maintenance
  • Daily platform operations
  • User technical support and service assurance

DEALING BENEFICIAL FINANCIAL
SERVICES PVT LTD(NBFC)

A Non-Banking Financial Company registered and operating in compliance with Indian regulations

Key Responsibilities:

  • Loan product design and provision
  • User credit assessment and eligibility verification
  • Loan approval, disbursement, and recovery
  • Risk management and regulatory compliance

Cooperation Model Overview

We have established a clear division of responsibilities and a collaborative operating model with our NBFC partner. BENEVOLENT BPO is responsible for the development, maintenance, and operation of the technology platform, as well as user support, ensuring a smooth and reliable user experience. The NBFC partner is responsible for the provision of financial products, risk assessment, and fund management, ensuring compliance and security across all lending activities.